Skip to main content
If you already keep a list of buyer questions in a spreadsheet, you can load it into Echod in one go instead of adding prompts one by one.

​
Prepare the file

Click Import on the Topics or Prompts page, then Download the template to get a starting file. It uses these columns: A short example:
The file can have up to 300 rows and be up to 3 MB. Save it as CSV (comma-separated) from your spreadsheet tool. See Prompts for what each intent means.

​
Import it

1

Choose the file

Drop the CSV into the import dialog or click choose a file, then click Check file.If some cells cannot be read, Echod lists them with the line numbers from your file. Fix them in your spreadsheet, save again and choose the file again.
2

Review the preview

Before anything changes, Echod shows what the import will do:
  • New topics that will be created
  • Prompts to add
  • Prompts to update
  • Rows skipped, which will not be imported
A capacity bar shows how many tracked prompts the file adds compared with your plan’s allowance. If the file holds more new prompts than your plan has room for, the preview tells you how many will be imported and how many will be left out.
3

Confirm

Confirm the import. When it finishes, Echod shows a summary and links to the prompts that were added. New prompts are included from the next crawl.

​
How existing prompts are treated

When a row matches a prompt that already exists in the same topic, Echod updates that prompt’s intent and tags with the values from the file. It never changes a prompt’s status: archived prompts stay archived and active prompts stay active.
Importing is a quick way to re-tag or re-classify many existing prompts: list them with their topic and the new intent or tags, and import the file.